Service and support
Milap International installs, maintains and supports the medical and laboratory equipment it supplies, with its own engineers based in Bengaluru. From the first site check to preventive maintenance and breakdown calls, one team looks after your equipment across Karnataka.
- InstallationSite check, set-up and calibration
- TrainingHands-on training for your users
- AMC and CMCPreventive maintenance and breakdown cover
- Consumables and sparesReagents, cartridges and genuine parts
- Product demoSee the equipment before you buy
What services does Milap provide?
Milap International provides installation and commissioning, application training, preventive maintenance under AMC or CMC contracts, breakdown support, consumables and spares supply, and product demonstrations for medical and laboratory equipment. The service team is based in Bengaluru and covers hospitals, labs, dialysis centres and clinics across Karnataka.
Breakdown calls are answered during evenings and weekends too.
Our services
Installation and commissioning
Site checks, set-up, calibration, LIS/HIS connection and first-run verification.
Hands-on training for operators and supervisors on daily runs, QC and maintenance.
Preventive maintenance, AMC and CMC
Scheduled maintenance visits and breakdown cover under an annual contract.
Genuine reagents, cartridges, strips, controls and parts for the systems we install.
See the equipment working and ask questions before you decide.
Service for Siemens blood gas, urine and laboratory analyzers as the authorised distributor in Karnataka.
How a service request works
- Raise a request online or call +91 99005 43710 / +91 80501 89001 with the model and serial number.
- Our service team confirms the request and schedules an engineer.
- The engineer resolves the issue, or plans parts and a follow-up visit.
- You receive a service report for your records.
One team from purchase to service
The engineers who install your equipment are the same people who maintain it. They know your site, your LIS connection and your daily workload, so problems are diagnosed faster and visits are not wasted.
Milap is an authorised channel partner and service provider in Karnataka for 12 healthcare brands, including Siemens Healthineers, Fresenius, Sysmex, Fujifilm Healthcare and HORIBA. See all brands.
Why hospitals and labs choose Milap for service
Own engineers
Installation and service by Milap engineers, not a third party.
Based in Bengaluru
Service across Karnataka from our head office.
Evening and weekend cover
Breakdown calls are answered outside office hours.
755+ installations
Experience across hospitals, labs, dialysis centres and clinics.
Related guides
AMC vs CMC for medical equipment
Which contract to choose.
NABL accreditation equipment checklist
The records assessors ask for.
Frequently asked questions
Installation and commissioning, application training, preventive maintenance with AMC or CMC, breakdown support, consumables and spares, and product demonstrations.
Milap services equipment across Karnataka from Bengaluru.
Use the service request form or call or WhatsApp +91 99005 43710 / +91 80501 89001 with your equipment model and serial number.
Yes. Milap answers breakdown calls during evenings and weekends.
Yes, for the brands we represent, even if the equipment was bought from another supplier.
Both include preventive maintenance and breakdown visits. Under an AMC spare parts are charged separately; under a CMC they are included. See AMC and CMC.
Need service or a maintenance plan?
Tell us your equipment and location and we will reply within 24 hours.